Account help

Delete your Dailance account

Dailance provides account deletion directly inside the mobile application. There is no web deletion form.

Delete your account in the app

1. Open Dailance.
2. Open Profile.
3. Select Delete account.
4. Review the warning and select Continue.
5. Enter your current password to confirm that the request is yours.
6. Submit the deletion request.

What happens next

After Dailance accepts the request, you are signed out and the account cannot be used while deletion completes asynchronously. Completion removes the account and its associated personal financial data from active application systems.

When the deletion process has completed, Dailance sends a confirmation email to the account email address. A delay or failure in delivering that email does not undo the completed deletion.

No exact processing time is promised. A limited cryptographic security marker may remain to prevent deleted data from being recreated or stale requests from being accepted. Some copies may remain in encrypted backups until they are rotated, and limited records may be retained where reasonably necessary for legal, security, fraud-prevention, dispute, or operational purposes. For details, read the Privacy Policy.

If you cannot access your account

If you cannot access your account or need help with deletion, contact support@dailance.com. You may use that address to request account deletion when the in-app method is unavailable.

Do not send your password, verification code, recovery code, or access token by email. Support may need to verify that you control the account before assisting.